I. EIZO Europe GmbH privacy policy

This privacy policy applies to the websites www.eizo.dk, www.eizo.ee, www.eizo.fi, www.eizo.lv, www.eizo.lt, www.eizo.se and www.eizo.no run by EIZO Europe GmbH for itself as well as for its branch offices, sister companies and subsidiaries. It regulates the manner in which EIZO Europe GmbH and its cooperative partners handle the data that affect users of the website.

You can generally use our website without providing any personal data. If a data subject wishes to use our company’s services via our website, personal data may have to be processed. If the processing of personal data is required and there is no legal basis for such processing, we will always obtain the consent of the data subject.

The processing of personal data (e.g., name, address, e-mail address or shortened IP addresses of a data subject) is always in accordance with the General Data Protection Regulation (GDPR) and in accordance with our country-specific data protection regulations. 

With the following privacy policy we would like to inform the public about the nature, extent and purpose of the personal data collected, used and processed by us. At the same time, data subjects are informed of their rights under this privacy policy.

As the controller, we have implemented numerous technical and organisational measures to ensure the most complete protection possible of personal data processed through our website. However, data transmissions over the Internet can generally contain security holes. Thus, 100% protection cannot be guaranteed. Therefore, of course, any data subject can also transmit personal data by phone, for example.

1. Definitions under the GDPR

This privacy policy is based on the definitions used by the European Regulatory Authority when adopting the GDPR (Article 4 GDPR). This privacy policy should be easy to read and understand for anyone. You can read the GDPR via the following link:


The aim of our privacy policy is to inform you in a simple and understandable manner about the processing of your personal data on our websites and through our apps. To facilitate this, we would first like to explain the terminology used. The following definitions, for example, are used in this privacy policy:

  • ‘Personal data’ refers to any information relating to an identified or identifiable natural person (hereinafter the ‘data subject’); such natural person is regarded as identifiable as they can be identified directly or indirectly, in particular, by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics that are an expression of the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person;
  • ‘Data subject’ is any identified or identifiable natural person whose personal data is processed by the data controller.
  • ‘Processing’ refers to any process performed with or without the aid of automated procedures or any such series of operations relating to personal data, such as the collection, recording, organisation, ordering, storage, adaptation or modification, reading, querying, use, disclosure by transmission, dissemination or any other form of provision, correlation or association, restriction, erasure or destruction of personal data;
  • ‘Restriction of processing’ refers to the marking of personal data stored in order to limit its future processing;
  • ‘Profiling’ is any kind of automated processing of personal data which involves the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular, to analyse and predict aspects relating to job performance, economic situation, health, personal preferences, interests, reliability, behaviour, whereabouts or relocation of this natural person;
  • ‘Controller’ is the natural person or legal entity, public authority, body or other agency that alone or jointly with others decides on the purposes and means of processing personal data; if the purposes and means of such processing are determined by the law of the European Union or the law of the Member States, the controller or the specific criteria for the controller’s appointment may be provided for under European Union law or the laws of the Member States;
  • ‘Recipient’ is a natural person or legal entity, public authority, body or other agency to whom personal data is disclosed, regardless of whether or not the recipient is a third party. However, authorities that may receive personal data under Union or national law in connection with a particular mission are not considered to be recipients; the processing of such data by said authorities is in accordance with the applicable data protection rules pursuant to the purposes of the processing;
  • ‘Third party’ is a natural person or legal entity, public authority, body or other agency other than the data subject, the controller, the processor and the persons authorised under the direct responsibility of the controller or processor to process the personal data;
  • ‘Consent’ of the data subject is any voluntary expression of will, in an informed and unambiguous manner, in the form of a statement or other unambiguous confirmatory act by which the data subject expresses his or her agreement to the processing of the personal data concerning him or her.

2. Name and contact details of the controller who is responsible for processing 

This privacy policy applies to data processing by:

EIZO Europe GmbH, represented by Managing Directors Messrs Minoru Kontani and Yoshitaka Jitsumori, e-mail: info@eizo.de, telephone: (+49-2161) 821-00, fax: (+49-2161) 8210-150

3. Contact details of the data protection officer:

Bechtle GmbH IT-Systemhaus, EIZO Data Protection Officer Mr Philipp M. Moehrle, Parkstraße 2-8, 47829 Krefeld, Germany, telephone: (+49-2151) 455-836, e-mail: eeg-data-protection(at)eizo.com, website: www.bechtle.com

4. Deletion and blocking of personal data

We process and store the data subject’s personal data only for the period of time required to achieve the purpose of its storage or as provided for by the applicable laws governing the controller.

If the purpose of its storage no longer applies or if a legally prescribed retention period expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

5. Collection and storage of personal data and the nature and purpose of the data’s use

On its website, EIZO collects and processes personal data for the following events and occasions, although not all operations listed necessarily apply to every language variant of EIZO websites or are available. Where third parties are involved in the processing of personal data, an agreement for contract data processing was concluded with each one separately.

a) When visiting the website

You can generally use our website without revealing your identity. When you visit our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in what is known as a log file. The following information will be collected without your intervention and stored until it is deleted automatically:

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the retrieved file
  • Website from which access is made (referrer URL)
  • Browser used and, if applicable, the operating system of your computer, as well as the name of your access provider.

We process the aforementioned data for the following purposes:

  • Ensuring a smooth connection to the website
  • Ensuring the convenient use of our website
  • Evaluation of system security and stability, and
  • for further administrative purposes.

The legal basis for data processing is Art. 6 para. 1 S. 1 (f) GDPR. Our legitimate interest follows from the data collection purposes listed above. Under no circumstances will we use the collected data for the purpose of drawing conclusions about your person.

In addition, we use cookies and analysis services on our website. Further details can be found in Sections 9 and 11 of this privacy policy.

b) When using our contact form

For questions of any kind, we offer you an opportunity to contact us via a form provided on our website. It is necessary to provide a valid e-mail address, so that we know the originator of the request and can reply to it. Further details are necessary depending on the form and purpose of the processing or can be provided voluntarily. This will be indicated in the respective forms. It is up to you to decide whether you want to enter this information in the contact form.

The data processing for the purpose of contacting us is in accordance with Art. 6 para. 1 S. 1 (a) GDPR based on your voluntarily granted consent.

The personal data collected by us for the use of the contact form will be deleted automatically after completion of the request made by you.

c) When ordering through our website

You can place orders through our website without registration. The user data required for the conclusion of the contract, the execution of the contract and invoicing in relation to the goods to be paid is stored in the content management system of the website and forwarded to the operator of the EIZO webshop. The operator of the EIZO webshop is the company F&M Systemhaus GmbH, Berlin, Germany, and thus represents the contractual partner for all orders placed through the EIZO webshop, and its General Terms and Conditions apply.

Your personal data will be entered into a screen on our website and transmitted to us, stored and transmitted to the EIZO webshop operator. When you place an order via our website, we initially collect the following personal data:

  • Title, first name, last name
  • A valid e-mail address
  • Postal address
  • Optional delivery address including any different title, first name, last name
  • Optional Paypal or credit card data, whereby the EIZO webshop does not have direct contact with the credit card data, since the data is transmitted directly to ipayment via a secure SSL encryption. The payment data is processed completely by ipayment, in compliance with the PCI specifications. Further details can be found in Section 8 of this privacy policy..

This data is collected

  • to identify you as our customer;
  • to process, fulfil and handle your order;
  • to communicate with you;
  • for invoicing purposes;
  • to settle any possible liability claims, as well as to assert any claims against you;
  • to ensure the technical administration of our website;
  • to manage our customer data.

In addition to the transmission to the operator of the EIZO webshop, the following user data is stored accordingly in the EIZO content management system for a period of three months. The service provider of the EIZO content management system is the company TWT reality bytes, Cologne, Germany.

This data is collected

  • to identify you as our customer and your order process;
  • to be able to review and revise your order if necessary;
  • to communicate with you in the event of technical problems during the ordering process;
  • to settle any possible liability claims, as well as to assert any claims against you;
  • to ensure the technical administration of our website.

As part of the ordering process, we will obtain your consent to process this information.

Data processing is based on your order and is in accordance with Art. 6 para. 1 S. 1 (b) GDPR for the stated purposes for the proper processing of your order and for the mutual fulfilment of obligations arising from the purchase agreement.

The personal data collected by us for the processing of your order will be stored until the expiry of the statutory retention obligation and then deleted, unless, under Article 6 para. 1 S. 1 (c) GDPR, we are obliged to store the data for a longer period of time due to tax-related and commercial retention and documentation requirements (HGB [German Commercial Code], StGB [German Tax Code] or AO [German Regulation of Taxation]), or unless you consented to further retention in accordance with Art. 6 para. 1 S. 1 (a) GDPR.

d) When submitting our service and repair form

For servicing and repairs regarding our goods, we offer you an opportunity to submit your service case via a form provided on our website. It is necessary to provide a valid e-mail address, so that we know the originator of the request and can reply to it. Further details are necessary depending on the form, scope of service and purpose of the processing or can be provided voluntarily. This will be indicated in the respective forms. It is up to you to decide whether you want to enter this information in the service form. The user data required for carrying out the service order, the performance of the service and any invoicing of repair services to be paid, if this service is not covered by the warranty service of EIZO, will be handled by EIZO Nordic AB, Upplands Väsby, Sweden.

e) When signing up for an EIZO Newsletter

We offer you the possibility to be included in the mailing list for an EIZO Newsletter via a form provided on our website. This requires a valid e-mail address, so that we can first send a one-time confirmation e-mail to this address in order to confirm your inclusion in our mailing list. Only after you confirm the registration by clicking on the link contained in this confirmation e-mail will your e-mail address be added to our mailing list (double opt-in). Further details such as title, first name, last name are requested on the registration confirmation page, but providing these details is entirely voluntary. It is up to you to decide whether you want to enter this information in the contact form.

The user data required to deliver the EIZO Newsletter will be forwarded to the operator of the EIZO Newsletter System. The operator of the EIZO Newsletter System is the company Xqueue, Offenbach, Germany. 

f) When participating in EIZO sweepstakes 

From time to time we offer you an opportunity to participate in a competition through a form provided on our website. It is necessary to provide a valid e-mail address, so that we can register your participation using this personal data. If you win, we will also use this e-mail address to contact you in order to initiate the processing of any prizes. In this case, further personal data such as the postal address is requested in order to deliver any prizes. The user data required for the EIZO competition is stored in the EIZO content management system. The service provider of the EIZO content management system is the company TWT reality bytes, Cologne, Germany. Once the processing of prizes is complete, all participant data will be deleted from the content management system.

g) When signing up for workshops or events

From time to time we offer you an opportunity to register for a workshop or event via a form provided on our website. It is necessary to provide a valid e-mail address, so that we can register your participation using this personal data. Further details such as title, first name, last name and company affiliation are also required for this registration in order to provide you with a confirmation of registration and event-related documents. The user data required for event registration is stored in the EIZO content management system. The service provider of the EIZO content management system is the company TWT reality bytes, Cologne, Germany. 

The data will not be transmitted to any other third parties. The user data will be deleted after the event.

h) For development projects of the EIZO website or its further presence on the social web

The EIZO website is constantly evolving. In order to realise these developments, EIZO commissions external service providers who require unrestricted access to the EIZO website including the Web server when delivering innovative features. These service providers are TWT reality bytes GmbH, Cologne, Germany, TYPO3 Büro rené gandia lopez, Erkrath, Germany, managedhosting.de GmbH, Berlin, Germany. In these operations, there is usually no need for the aforementioned companies to access and process personal data located in the EIZO systems. However, in some development projects, existing personal data may be migrated or moved by such third parties in the system installations. Any further use is excluded. 

i) for business or operational processing in our CRM system (B2B only - corporate customers, business partners and suppliers).

In some cases we may need your personal data for business or operational reasons, to maintain our business relationship with you/your employer, to provide our products or services to you/your employer or to comply with our legal and regulatory obligations. If you do not provide us with your personal data, we may not be able to maintain our business relationship with you/your employer or provide our products or services to you/your employer.

For this purpose, all necessary data is stored in a customer relationship management system (CRM) and is available to the entire EIZO group of companies in Scandinavia. The operator of the EIZO CRM system is the company Upstream Business Solutions AB “Membrain”. The CRM is a SaaS application and is operated exclusively on servers in Sweden. General company data of active and potential customers and personal data of their employees are recorded in this system. The collection of this data serves to initiate, maintain and document the mutual business relationship.

6. Further information on the legal basis of processing data

Art. 6 I (a) GDPR serves as the legal basis for EIZO Europe GmbH for processing operations that require obtaining consent for a specific processing purpose. If the processing of personal data is required to execute a contract of which the data subject is a party, the data will be processed in accordance with Art. 6 I (b) GDPR. The same applies to processing operations that are necessary to carry out pre-contractual measures, for example, in the case of inquiries about our services and products. If EIZO Europe GmbH is subject to a legal obligation requiring the processing of personal data, the data will be processed in accordance with Art. 6 I (c) GDPR. In rare cases, the processing of personal data may be required to protect the vital interests of the data subject or another natural person. In this case, the data will be processed in accordance with Art. 6 I (d) GDPR. Furthermore, processing operations may be based on Art. 6 I (f) GDPR. Processing operations that are not covered by any of the above legal bases are based on this legal basis if processing is necessary to safeguard the legitimate interests of EIZO Europe GmbH or a third party, unless the interests, fundamental rights and fundamental freedoms of the data subject prevail. We are permitted such processing operations in particular because they were specifically mentioned by the European legislator (see recital 47, second sentence, GDPR). 

7. Consideration of legitimate interests 

If the processing of personal data is based on Article 6 I (f) GDPR, the legitimate interest of EIZO Europe GmbH is the execution and fulfilment of our business activities in favour of our employees and shareholders.

8. Disclosure of data

We share your personal data with third parties only where service partners involved in the execution of the contract are concerned, such as the logistics company commissioned with delivery and the bank responsible for payment matters. However, when your personal data is shared with third parties, the scope of the data transmitted is limited to the minimum required.

For payments via PayPal, credit card via PayPal, direct debit via PayPal or ‘purchase on account’ via PayPal, we will transfer your payment data to PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L -2449 Luxembourg (hereinafter ‘PayPal’) in connection with payment processing. PayPal reserves the right to carry out a credit check for payment via credit card via PayPal, direct debit via PayPal or ‘purchase on account’ via PayPal. The result of the credit check with respect to the statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit information can contain probability values (so-called score values). Insofar as score values are included in the results of the credit information, they are based on scientifically recognised, mathematical-statistical methods. The calculation of score values involves, among other things, address data. For more information regarding privacy, please refer to the PayPal Privacy Policy: www.paypal.com/gb/webapps/mpp/ua/privacy-full

When paying by credit card, you enter your data as part of the order process in a form on our website. The data is not stored by us, but transmitted directly, after you send the form, to a server of the company 1 & 1 iPayment, Eigendorfer Str. 57, 56410 Montabauer, Germany, and stored there. The company 1 & 1 iPayment will not share your information with third parties except for data necessary for the payment process with your credit card company. 

Your personal data is not shared with other third parties for purposes other than those mentioned in Section 5 above.

We will only share your personal information with third parties if:

  • you expressly consented to this in accordance with Art. 6 para. 1 S. 1 (a) GDPR
  • disclosure pursuant to Art. 6 para. 1 S. 1 (f) GDPR is required to assert, exercise or defend against legal claims and there is no reason to assume that you have a prevailing, legitimate interest in not disclosing your data
  • in the event that disclosure pursuant to Art. 6 para. 1 S. 1 (c) GDPR is a legal obligation; and
  • this is legally permissible and, according to Art. 6 para. 1 S. 1 (b) GDPR, is required for the settlement of contractual relationships with you.

As part of the order process, we will obtain your consent to share your information with third parties.

9. Use of cookies and their management using a consent management platform (CMP)

We use cookies on our website. These are small files that your browser creates automatically and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not harm your device, nor do they contain viruses, Trojans or other malicious software.

Information that results from the specific device used is stored in the cookie. However, this does not mean that we are immediately aware of your identity.

The cookies explained in section 11 are managed in a consent management platform (CMP for short). With this application, we enable website visitors to see the cookies used. In addition, it is recorded which cookies the user has given permission to be set (opt-in management). The CMP itself is integrated on our site using the Google Tag Manager. As explained in section 11 j), the Google Tag Manager itself does not set any cookies.

Cookies serve to make using our offer more convenient for you. For example, we use so-called session cookies to recognise that you have visited individual pages of our website during the current session. These are automatically deleted after leaving our page.

In addition, to improve usability, we also use temporary cookies that are stored on your device for a specified period of time. If you visit our site again to take advantage of our services, it automatically recognises that you have already been with us and what inputs and settings you have made in order not to have to re-enter them.

We also use cookies to statistically record the use of our website and to evaluate it for the purpose of optimising our offer (see Section 7). These cookies allow us to automatically recognise you when you visit our site again. These cookies are automatically deleted after a specific period of time.

The data processed by cookies is required for the purposes mentioned in order to safeguard our legitimate interests as well as those of third parties in accordance with Art. 6 para. 1 S. 1 (f) GDPR.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a prompt is displayed before a new cookie is created. Disabling cookies completely may mean that you cannot use all features of our website.

10. Links to third party websites

The links published on our website are researched and compiled with the utmost care. However, we have no influence on the current and future design and content of the linked pages. We are not responsible for the content of the linked pages and we expressly do not endorse the content of these pages. For illegal, incorrect or incomplete contents as well as for damage resulting from the use or non-use of the information, the provider of the website to which reference was made is solely liable. Liability of those who only refer to the publication by means of a link is excluded. We are only responsible for third-party references if we have positive knowledge of them, that is, also of any illegal or punishable content, and if it is technically possible and reasonable for us to prevent their use.

11. Analysis and tracking tools

The tracking measures listed below and used by us are based on Art. 6 para. 1 S. 1 (f) GDPR. By employing such tracking measures, we want to ensure an appropriate design and the continuous optimisation of our website. We use the tracking measures to statistically record the use of our website and evaluate it for the purpose of optimising our offer for you. These interests are deemed legitimate within the meaning of the aforementioned provision.

The respective data processing purposes and data categories can be derived from the corresponding tracking tools.

a) Google Analytics1

We use Google Analytics, a web analytics service provided by Google Ireland Limited (https://www.google.de/intl/en/about/) (Gordon House, Barrow Street, Dublin 4, Irland, hereinafter ‘Google’) for the purpose of customising and continually optimising our pages. In this context, pseudonymised usage profiles are created and cookies (see Section 5) used. The information generated by the cookie about your use of this website such as

  • browser type/version
  • operating system used
  • referrer URL (previously visited page)
  • host name of accessing computer (IP address)
  • time of server request

is transmitted to a Google server in the USA and stored there. The operator of this website has commissioned Google to use this data for the website operator in order to evaluate your use of the website, to compile reports on website activity and to provide additional services connected to website use and Internet use. Our legitimate interest in data processing also lies in these purposes. The legal basis for using Google Analytics is Art. 15(3) of the German Telemedia Act and Art. 6(1) point (f) of the GDPR. The data sent by us and linked with cookies, user IDs (for example) or advertising IDs is automatically deleted after 14 months. Data whose retention period has elapsed is automatically deleted once a month. You can find more information on terms of use and privacy protection at https://www.google.com/analytics/terms/gb.html

You can prevent installation of cookies by adjusting your browser settings; however, please note that if you do so, you may not have access to the full scope of all functions on this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en).

As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent the collection of data by Google Analytics by clicking the link above. This will place an opt-out cookie on your computer, which prevents future collection of your data when visiting our website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you will have to set the opt-out cookie again.

For more information about privacy related to Google Analytics, please see the following link in Google Analytics Help: support.google.com/analytics/answer/6004245

b) Google Adwords conversion tracking

To statistically record the use of our website and to evaluate it for the purpose of optimising our website, we also use Google conversion tracking. In doing so, Google Adwords will set a cookie (see Section 5) on your computer if you have reached our website via a Google ad.

These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer’s website and the cookie has not yet expired, Google and the customer can recognise that the user clicked the ad and was redirected to this page.

Every Adwords customer receives a different cookie. Therefore, cookies cannot be tracked via the websites of Adwords customers. The information gathered using the conversion cookie is used to generate conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers are provided with the total number of users who clicked their ad and were redirected to a page tagged for conversion tracking. However, they do not receive information that personally identifies users.

If you do not want to participate in the tracking process, you can also refuse the required setting of a cookie – for example, via a browser setting that generally disables the automatic setting of cookies. You can also disable cookies for conversion tracking by setting your browser to block cookies from the domain ‘www.googleadservices.com’. Google’s privacy policy for conversion tracking can be found at the following link: services.google.com/sitestats/en.html

c) Conversion tracking: Facebook Pixel, Facebook Custom Audiences and Facebook Conversion

Based on our legitimate interests, our website uses ‘Facebook Pixel’ from the social networking site Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (‘Facebook’).  The use of Facebook Pixel and the storage of conversion cookies are based on Article 6 (1) (f) GDPR. We have a legitimate interest in analysing user behaviour in order to optimise both our web offering and our advertising.

With the help of Facebook Pixel, Facebook can identify you as a visitor to our website as a target group for the presentation of advertisements ( ‘Facebook ads’). We use Facebook Pixel accordingly to show Facebook ads operated by us only to those Facebook users who have shown an interest in our website or have specific characteristics (for example, an interest in certain subjects or products, which is identified using the websites visited), which we pass on to Facebook ( ‘Custom Audiences’). We also want to ensure with the help of Facebook Pixel that our Facebook ads correspond to the potential interests of users and are not annoying. Facebook Pixel can help us understand the effectiveness of Facebook ads for statistical and market research purposes in that we can see whether users are redirected to our website after clicking on a Facebook ad ( ‘Conversion’).

Facebook processes data in the context of the Facebook Data Policy. General information about the presentation of Facebook ads is provided in the Facebook Data Policy (https://www.facebook.com/policy.php). Specific information and details about Facebook Pixel and how it works can be found on the Facebook help page. https://www.facebook.com/business/help/651294705016616 

Although we have a legitimate interest in using Facebook Pixel and storing conversion cookies, we do offer you the option to opt out. You can object to the collection of your data by Facebook Pixel and its use for the presentation of Facebook ads. To configure which types of ads are shown to you in Facebook, visit the page set up by Facebook and follow the instructions for use-based advertising settings (https://www.facebook.com/settings?tab=ads).  Settings are platform independent, i.e. they are accepted on all devices, such as desktop PCs or mobile devices. You can also object to the use of cookies, which are used to measure coverage and for advertising purposes, on the Network Advertising Initiative opt-out page (http://optout.networkadvertising.org/) and also on the European website youronlinechoices.com http://www.youronlinechoices.com/uk/your-ad-choices/.

d) Sharpspring tracking pixel

Based on our legitimate interests (i.e. interest in the analysis, optimisation and cost-effective operation of our website in accordance with Article 6 (1) (f) GDPR) we use marketing and remarketing services (in short ‘marketing services’) provided by SHARPSPRING (“Service Provider”), with its principal place of business at 5001 Celebration Pointe Ave Suite 410 Gainesville 32608 Florida, US.

SharpSpring is certified under the Privacy Shield agreement and through this guarantees compliance with the General Data Protection Regulation (https://www.privacyshield.gov/participant?id=a2zt0000000PDLiAAO&status=Active).

The marketing services use cookies to measure the success of our sales and marketing campaigns. A code is executed by the marketing services for this purpose when certain pages on our website are accessed. With the help of these tags, an individual cookie, i.e. a small file, can be stored on the respective user’s device (comparable technologies can also be used instead of cookies). This file can be used to determine whether the user has looked at specific pages of our website. Technical information about the user’s browser and operating system, referring websites, time of visit and other information regarding website use can also be collected in the process.

The information obtained with the help of cookies can be used to produce conversion statistics and be used for follow up emails (only if you have submitted a form or if if you have opted in to receive emails from us in other ways). These represent an evaluation of previously defined actions performed by a user on our website (for example, accessing a specific page or placing an order). We may receive information that personally identify users if a user has opted in to our marketing communications. This is done in order to be able to communicate with you in relevant ways as pertaining to our existing relationship with you. We do not share these conversion statistics with third parties.

If you have not opted in, the marketing services do not save and process user names or e-mail addresses, but process the relevant data based on cookies within pseudonymised user profiles. In such cases, from a marketing services perspective, ads and conversion statistics are not managed and displayed for a specifically identified person, but for cookie owners regardless of who these cookie owners are.

You can opt out by contacting us at any time. Please talk to your sales representative, or opt out through any of the emails we may send you in case you have opted in to emails.

In addition to the above, our system automatically stops sending you information if you don't have any meaningful interaction with us for 13 months. After that, we clear all information about you from our system, unless you are a customer in which case we need to save the data for administrative purposes.

e) Consent Management Platform (CMP)

With the consent management platform “Consentmanager” from Jaohawi AB, Håltegelvägen 1b, 72348 Västerås, Sweden, we manage your consent to data processing via our website, in particular the setting of cookies, as well as your right of withdrawal for consent that has already been given. The purpose of data processing is to obtain and document the necessary consents for data processing and thus to comply with legal obligations. Cookies can be used for this. It can u. a. The following information is collected and transmitted to the consent manager: Date and time of the page view, information about the browser and device you are using, anonymized IP address, opt-in and opt-out data. This data will not be passed on to other third parties. The data processing is carried out to fulfill a legal obligation on the basis of Art. 6 Paragraph 1 lit. c GDPR. You can find more information on data protection at Consentmanager at: https://www.consentmanager.net/privacy.php.

f) Google Tag Manager

We use Google Tag Manager to manage our website tags via an interface. However, although Tag Manager uses the tags, it works without the use of cookies and does not collect any personal data. Tag Manager merely triggers other tags, some of which collect data. You can find policies for the respective third-party providers behind this data collection in this Privacy Policy. Google Tag Manager does not use this data. If you have deactivated cookies, this will be applied for all tracking tags used with Google Tag Manager; the tool does not change your cookie settings.
Google may ask you for permission to forward your product data (such as your account information) to other Google products to activate certain functions, such as ones that make it easier to add new conversion tracking tags for AdWords. Moreover, Google developers occasionally review information on product usage to further optimise the product. However, to the best of our knowledge, Google will not forward any data of this kind to other Google products without your consent.
You can find more information in Google’s Terms of Service and the Google Privacy Policy for this product.

12. Social media plugins

Pursuant to Art. 6 para. 1 S. 1 (f) GDPR, we rely on social plugins of social networks (e.g., Facebook, Twitter, Google+) in order to make our company better known. The underlying commercial purpose is deemed a legitimate interest within the meaning of the GDPR. Responsibility for ensuring an operation that is compliant with data protection lies with the respective providers. These plugins are integrated by us by way of the so-called two-click method to protect visitors to our website in the best possible way.

a) Facebook

Our website uses social media plugins from Facebook to personalise the use of the site. We use the ‘LIKE’ and/or ‘SHARE’ buttons for this purpose. This is a service offered by Facebook.

If you open a page of our website that contains such a plugin, your browser will create a direct connection to the Facebook servers. The contents of the plugin will be transferred directly from Facebook to your browser, which will embed them in the website.

The embedded plugin provides Facebook with the information that you have opened the relevant page on our website even if you do not have a Facebook account or are currently not logged into Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there.

If you are logged into Facebook, Facebook can connect your visit to our website directly to your Facebook account. If you interact with the plugins, for example, by clicking the ‘LIKE’ or ‘SHARE’ button, the relevant information will be transferred by your browser directly to Facebook, where it is then saved. The information will also be published on Facebook visible to everyone.

Facebook may use this information for the purpose of advertising, market research and custom Facebook pages. For this purpose, Facebook creates user, interest and relationship profiles, for example, to evaluate your use of our website in relation to the advertisements displayed for you on Facebook, to inform other Facebook users about your activities on our website and to provide other services related to the use of Facebook.

If you do not want Facebook to connect the data collected via our website to your Facebook account, you must log out of Facebook before visiting our website.

The purpose and scope of data collection, as well as additional processing and use of the data by Facebook, as well as your associated rights and potential settings for protecting your privacy can be found in the Facebook data protection policy: www.facebook.com/about/privacy/

b) Twitter

Our website integrates plugins from the short message network of Twitter Inc. (Twitter). The Twitter plugins (tweet button) can be recognised by the Twitter logo on our site. For an overview of tweet buttons, see this link on Twitter: dev.twitter.com/web/tweet-button

If you open a page of our website that contains such a plugin, your browser will create a direct connection to the Twitter server. Twitter receives the information that you have visited our site with your IP address. If you click the Twitter ‘tweet button’ while logged into your Twitter account, you can link the contents of our pages to your Twitter profile. This allows Twitter to associate your visit to our pages with your user account. Please note that we, the provider of the websites, have no knowledge of the contents of the data transferred or its use by Twitter.

If you do not want Twitter to associate your visit to our pages, please log out of your Twitter user account.

You can find more information in Twitter’s data protection statement at twitter.com/privacy

c) YouTube 
This website includes plugins from YouTube, belonging to Google Inc., based in San Bruno/California, USA. Once you visit a page of our website with a YouTube plugin, a connection to the YouTube servers will be established. At the same time, the YouTube server will be told which specific page of our website you visited. If you are also logged into your YouTube account, YouTube will allow you to associate your browsing experience directly with your personal profile. You can disable this option of association if you log out of your account beforehand. For more information about YouTube’s collection and use of your information, please read the privacy policy at www.youtube.com.

d) Instagram

Functions of the Instagram service are integrated into our webpages. These features and functions are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to our pages with your user account. Please note that we, the provider of the websites, have no knowledge of the contents of the data transferred or its use by Instagram.

For more information, see the Instagram Privacy Policy: instagram.com/about/legal/privacy/.

e) Other plugins from Pinterest, Vimeo and others

We sometimes embed additional plugins from other selected platforms (for example, Pinterest, Dailymotion or Vimeo) in order to make our Internet services more attractive and user friendly for our visitors. These plugins are usually marked by the logo of the cooperation partner and a written note.

Your browser will create a direct and short connection with the plugin servers as soon as you open one of our websites that contains such a plugin. This is done mainly in order to display the contents of the plugin. The cooperative partner will be able to view your IP address in this case. In practice, this IP address cannot be associated to your name without taking additional steps. In certain circumstances, the owner of the platform can save a cookie to your computer during this process (see the information on cookies above). Whether you wish to accept this cookie can be determined using your Internet browser settings.

f) Affiliate programmes from Amazon.de, Hatch and others

EIZO is a participant in the Affiliate Programme of Amazon Europe S.à.r.l., an affiliate advertising programme designed for websites that earn advertising cost reimbursements through the placement of advertisements and links to amazon.de.

In addition, EIZO cooperates as a partner with online retailers in order to display to you, the user, webshops that sell EIZO products. These include the retailers displayed on the product details pages after clicking the ‘Buy’ button. You, the user, will be rerouted to the website of the online retailer when you click their logo. This service is provided either by direct forwarding or by HATCH B.V., which is headquartered in the Netherlands (Weerdestein 117-II, 1083 GH Amsterdam, NL). Data is transferred to our partner Hatch so that they can provide said services in this context. You can find more information in the provider’s data protection policy: www.gethatch.com/en/privacy-policy/

13. Rights of the data subject

You have the following rights:

  • In accordance with Art. 15 GDPR, you may request information about your personal data processed by us. In particular, you may request information on the processing purposes, the category of personal data, the categories of recipients to whom your data is or has been disclosed, the planned retention period, the right to rectification, deletion, limitation of processing or objection, the existence of a right to complain, the source of your data, if not collected from us, as well as the existence of automated decision-making including profiling and, where appropriate, meaningful information about their details;
  • In accordance with Art. 16 GDPR, you may demand the correction of incorrect data or the completion of your personal data stored by us;
  • In accordance with Art. 17 GDPR, you may demand the deletion of your personal data stored by us, except where the processing is required for exercising the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
  • In accordance with Art. 18 GDPR, you may demand restriction of processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to have your data deleted and we no longer need the data, however, you require this data to assert, exercise or defend against legal claims or you have objected to processing in accordance with Art. 21 GDPR;
  • In accordance with Art. 20 GDPR, you may obtain your personal data provided to us in a structured, common and machine-readable format or request transfer to another controller;
  • In accordance with Art. 7 para. 3 GDPR, you may revoke your consent granted to us at any time. As a result, we would no longer be allowed to continue data processing based on this consent; and
  • In accordance with Art. 77 GDPR, you may file a complaint with a supervisory authority. As a rule, you can contact the supervisory authority assigned to your usual place of residence or work or to our company headquarters

14. Right of objection

If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 para. 1 S. 1 (f), you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which will be implemented by us without specification of any particular situation.

If you would like to exercise your right of revocation or objection, please send an e-mail to: eeg-data-protection(at)eizo.com

15. Data security

We use the common SSL (Secure Socket Layer) method within the site visit, in conjunction with the highest level of encryption supported by your browser. In general, this is 256-bit encryption. If your browser does not support 256-bit encryption, we will use 128-bit v3 technology instead. Whether a single page of our website is encrypted is indicated by the closed representation of the key or lock icon in the lower status bar of your browser.

We also take appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

16. Validity and modification of this privacy policy

This privacy policy is currently valid and was last updated in May 2018.

As a result of the further development of our website and offers thereof or due to changed legal or official requirements, it may be necessary to amend this privacy policy. This privacy policy may be accessed at any time by clicking the ‘Privacy Policy’ link in the footnote of the EIZO websites.

17. Rights 

This Privacy Policy is subject to the rights of EIZO Europe GmbH, in particular, copyright.

18. Technical security 

Protection of the user’s personal information is important to EIZO; we continually update and improve our technical and organisational security measures for protecting the data transferred to us. These measures are intended to prevent, to the best of our ability, unauthorised access, illegal deletion and manipulation or accidental loss of the data.

1 Data protection authorities require the conclusion of a contract data processing agreement as a condition for allowing the use of Google Analytics. Google provides a template (available in German only) at https://www.google.com/analytics/terms/gb.html.

II. Fair Processing Notice

We treat all of your data with the utmost confidentiality!
Learn more about this in our Fair Processing Notice:

EIZO Nordic AB Fair Processing Notice:
Please click here.

EIZO Europe GmbH Fair Processing Notice:

III. Disclaimer

Online service content 

EIZO Europe GmbH compiled all information and elements of this website to the best of its knowledge and belief. The information is based on the status provided in each case. Nonetheless, EIZO is not liable for any out of date, incorrect, incomplete, inferior, or technically inexact information provided. Similarly, EIZO is not liable for any and all damages caused by computer viruses when opening or downloading information from this website. All offers are non-binding. EIZO reserves the explicit right to change, expand or delete parts of the site or the entire service without any particular notification, or to discontinue publication temporarily or permanently.

References and links

In the event that EIZO references third party websites, directly or indirectly (links), the contents of which we have no influence over, EIZO is liable only if it is fully and exactly aware of the contents of said website and it is technically possible and can be expected that it would prevent use in the event of illegal contents. The provider or operator of the linked site is always responsible for the contents of said site. The linked site was checked for potential legal issues at the time that it was linked. Illegal content could not be found at the time the site was linked to. Permanent content monitoring of the linked site is, however, not reasonable without any concrete reasons for suspecting illegal activity. We will remove these types of links immediately if any illegal activity is discovered.

Copyright and trademark law

Texts, images and graphics, including their placement on the EIZO website, are subject to protection under copyright laws and other protective legislation. They may only be used for personal, non-commercial use, in whole or in part. An exception is the use of press information from press releases, if and inasmuch as these copies are connected to EIZO in an editorial context. In the event that contents and elements of the EIZO website are saved, copied or distributed with permission under these laws, the copyright of EIZO Europe GmbH must be referenced. The images on the EIZO website, as well as newspaper and magazine articles, may also be subject in part to copyright from third parties.


‘EIZO’ is legally protected under international trademark laws. Other company names and logos as well as product names listed on the EIZO website may also be protected trademarks of the relevant owner.

Legal validity of this disclaimer 

This disclaimer is to be viewed as part of the Internet services that link to this page. In the event that parts or individual wording of this text do not or no longer comply with current valid laws, or do not comply with said laws completely, all remaining parts of the document shall remain untouched in terms of validity and content.